Betta ElectricalBetta Electrical



At Betta Electrical we work hard to deliver exceptional service to our customers and on a regular basis, we receive very positive feedback from our customers on our service.

Following is a sample of the feedback we receive:

Thank you very much for your excellent service. I have received my product already. Great service.
(Matire, April 2019)

Hi Davidda, just a quick email to tell you how awesome you have been throughout this ordeal. I hope your boss knows how much of an asset to the company you are. Thank you so very very much for all you did. Both you and Ian from Kaikohe. Please pass onto your superiors. You guys rock.

(Kayne, December 2018)

Kia ora Davidda, Thanks for the update. The courier company have called me (you called while I was talking to them) and we’ve arranged the timing for later this afternoon. Thanks again for the fabulous customer service. Heoi ano
(James, November 2018)

Thanks so much for your fast response and fantastic customer service. I really appreciate it and wish more companies were as easy to deal with as you guys!
(Wendy, August 2018)

I picked up kettle today. Many thanks for your time and effort.
(Mike, August 2018)

Thank you very much for your efforts. I know how difficult it can be when things go wrong during a customer transaction. Thank you for restoring my faith in NZ business ethics. I am very grateful, as I am pretty sure this is not the way you would choose to spend your valuable time!
(Martin, February 2018)

That's just magic! Thanks for the great service. Have a great day! :)
(Delila, July 2017)

Thanks Kavi - and I really appreciate your support through all of the process, it must have been as difficult for you as it was for me! You were always kind and helpful on the phone, you are a real asset to Betta Electrical.
(Alix, March 2017)

I have received the goods today. Thanks for your great service.
(Kevin, February 2017)

Thanks for having such a friendly site with excellent pricing
(Margot, July 2016)

I really appreciate that it's been delivered early this morning. I'm very happy with your service!
(Cedar, June 2016)

Thanks for your efforts, greatly appreciated. You really made my day by having sourced the item (I received this morning). It will make my wife very happy, as we have tried to find it everywhere in NZ and this is the only place we've found it. 
(Yuriy, June 2016)

I am very impressed with you excellent service and the price of the dishwasher
(Corinne, April 2016)

I appreciate the fast, friendly and professional service
(Kj, January 2016)

Thanks again for the great service
(Claas, January 2016)

Brilliant service, thanks
(Paul, December 2015)

Fantastic service. We are ever so pleased. You guys are top of our list for all white goods now!! Even the guy delivering it was a pleasure to deal with!!!
(Graham, August 2015)

That is real customer service and I'm so pleased. Again, thank you so much
(Robert, July 2015)

Thanks for all your help. Couldn’t ask for better service.
(Amy, July 2014)

Thank you for your prompt attention, the bags came this morning, excellent service.
(Kim, June 2014)

The Roaster arrived safely and within the six days (3 days) thanks to you and the team at Betta Electrical, it’s been a pleasure dealing with you. PS, I will be back.
(Geoff, June 2014)

Fantastic service. We’re very happy with the speed with which it was sent, and the price.
(Grant, March 2014)

Just to let you know my food processor has arrived, I am very happy with it and the delivery time. Also great that you wrote and introduced youself, so that if I had problems I would know who to contact. All in all a good experience. Thank you
(Brenda, February 2014)

Thank you for your email and I thought I would let you know that the breadmaker arrived today and it is fantastic. I would like to thank you for the amazing service and speedy delivery. I will not hesitate to buy online from Betta Electrical in the future and I will certainly be recommending you to family and friends.
(Brenda, February 2014)

Thanks so much for your assistance. Your customer service is excellent.
(Barbara, January 2014)

I just wanted to quickly say thank you for the easy ordering process and prompt delivery of our new washing machine. Also it's nice to know that someone from Betta is there to help if customers ever need anything. Would definitely recommend Betta to friends, and will likely be shopping with you in the next few months for a new dryer!
(Andria, January 2014)

Thank you for your excellent prompt and efficient service.
(Paul, November 2013)

You had already become our new favourite since our recent return to NZ and this just tops off your fantastic and prompt service. We know who to come to for our future appliances.
(Nic and Donna, November 2013)

Its been a great pleasure to deal with Betta Electrical NZ. Thanks, for the feedback. I appreciate your concern on sharing your contact details. Seems Betta keeps a good touch with it's customers. Happy to receive a feedback from an actual person rather than an automatic email. Looking forward for to product.
(Kasun, October 2013)

The canopy arrived just after midday, thank you so much. Great service.
(Helen, September 2013)

The fryer arrived safely today. Excellent service thanks.
(Hamish, September 2013)

Many thanks for your email and update. That’s great customer service.
(Nicole, September 2013)

Much appreciated - received product today. Excellent service and easy site to use.
(Robert, September 2013)

It has been a most pleasant experience purchasing from your site. I will be coming back for other items as we require items for our clientele.
(Matt, August 2012)

Just to let you know, I have received the goods this morning, great service I will definitely use you again and recommend to others.
(Peter, July 2012)

Your customer service is excellent. Thank you once again.
(Elisabeth, June 2012)

Just wanted to let you know that the fridge arrived this morning - yipeee!!! Thank you again for your wonderful customer service. God Bless You!
(Raewyn, March 2012)

Many thanks for a pleasurable buying experience. Thats it for now but I will certainly look to Betta for any future needs.
(Neale, September 2011)

The dishwasher was delivered promptly. Thanks for great service. We also appreciated the personal email follow-up to our online order - thank you! Cheers
(Tim, August 2011)

I’d just like to thank you for your help with regards to the order and we got it all sorted. thanks for the great communication and fast delivery. Thank you
Tracey, August 2011)

Extremely happy with the service received in terms of communication and delivery – thank you!
(Andrew, July 2011)

My Vacuum cleaner arrived last week. In excellent working order and I'm very pleased with it. Definitely would buy again from your website. Thank you.
(Louise, July 2011)

Just a quick note to say thanks for the amazing vacuum cleaner! When we decided to buy our kitchen appliances through your business we had no idea that an added bonus would be going in the draw to win such a fantastic prize. When we started to renovate our kitchen I did a lot of research on appliances. We found your website to be the best equipped out of many major chains with lots of detail about the products and also good prices. An added bonus for us was the personal service, something we did not expect when purchasing online. Thanks again.
(Jenny C, June 2011)